# HVAC Reception (concept preview)

> HVAC Reception is a concept for an AI receptionist for HVAC companies. It is not a launched or available product: there are no prices, customers, integrations or verified features. The site publishes the proposed design, clearly labelled as proposed, and free office-procedure resources for HVAC owners, office managers and dispatchers. It gives no HVAC repair or safety instructions.

## Resources
- [Call-intake checklists](/call-intake/): what to capture on each common type of HVAC call, rules to decide in advance, what not to promise, and where the call goes next.
- [Handoff templates](/handoffs/): what the on-call technician, dispatch board, live CSR, comfort advisor and callback queue each need.
- [After-hours and seasonal plans](/scenarios/): nights and weekends, holidays, peak-season surges, shoulder season.
- [Buyer guides](/guides/): choosing an HVAC answering option, AI vs live, pricing models, vendor questions, software compatibility, phone scripts, measuring missed calls.
- [Glossary](/glossary/)

## The concept
- [How it would work](/how-it-would-work/) (proposed)
- [Proposed capabilities](/capabilities/) (none available)
- [About this preview](/about/)